Hazard Analysis Critical Control Point (HACCP) is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product. This HACCP FOOD SAFETY PROGRAMME provides restaurant and foodservice industry practitioners with an up-to-date, comprehensive food safety training that is designed for owners, managers and employees in the Restaurant business to learn about Food Safety Principles, Personal Hygiene, Cross-contamination, Temperature, Cleaning and Sanitation.

If you own a restaurant, you know the importance of providing great tasting food and enjoyable customer experience. However, there are many back-end aspects and planning that is needed to ensure the whole operations and business runs efficiently. This Restaurant Management Program provides a holistic approach to the food service business covering the key aspects of operations, marketing, planning and most importantly, cost analysis. This program will help you understand your operations, plan your menu, assess best marketing and promotional methods and interpret the various cost control aspects to ensure you work towards minimising expenses and maximising profit.

This workshop provides participants with practical skills and knowledge for the effective running of restaurant operations. It presents basic service principles while emphasizing the importance of meeting the needs and, whenever possible, exceeding the expectations of guests. This comprehensive workshop utilizes formal tutorial input illustrated with presentation material, videos and group discussions.

This workshop provides participants with practical skills and knowledge for effective suggestive selling skills. In order to provide a total dining experience the food service professional must make suggestion, guide the guests in their selection and ensure that they have every opportunity to enjoy the best we can offered. This comprehensive workshop utilizes formal tutorial input illustrated with presentation material, videos and group discussions.