Lean Six Sigma Awareness (Six Sigma for Common People)

Lean Six Sigma Awareness (Six Sigma for Common People)

Introduction

Lean Six Sigma is a methodology for organizational culture change. It is a process improvement approach for eliminating inefficiencies and improving work processes by identifying the defects & root causes.

Lean Six Sigma is the smart combination of the Lean methodology focused on removing waste and optimizing flow, while the Six Sigma method seeks to identify and remove causing issues. It is a proven methodology that benefited many large corporations globally. Lean Six Sigma has also been successfully implemented beyond production in functions such as Human Resources, Procurement, Supply Chain and Finance.

Outcome

At the end of this 2-days course, participants will be able to:

- Explain what is Lean Six Sigma
- Elaborate the phases of the Six Sigma
- Rationalize the combinations of Lean and Six Sigma
- Describe the benefits of implementing Six Sigma at any type of environmental or business
- Use Lean Six Sigma at their workplace

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No	Topic	Topic Description
1	What is Lean Six Sigma	What is Lean Management History of Lean The basic principle of Lean Identify Values Value Stream Mapping Create Flow Establish Pull System Kaizen Benefit of Lean How value add Plays a role in Lean What is a value add Linking value adds to waste 7 types of waste Pull system 5 S
2	Understanding the concept - Lean	Understanding the type of waste in the process Waste of Transportation Waste of Inventory Waste of Motion Waste of Waiting Waste of Overproduction Waste of Over-processing Waste of Defects The root cause of the waste The linkage between one another waste Eliminating the waste Knowing the Kanban
3	Understanding the Concept – Six Sigma	Understanding the 6 sigma What is Variation? What is the DMAIC process? Key Deliverables for each of the DMAIC process Step 1: Define Voice of Customer Value Stream Mapping Converting the voice of the customer into useful data Step 2: Measure Baseline What is Baseline? The importance of baseline Benchmarking Why need for benchmarking? What are the criteria for benchmarking? As is process Step 3: Analyze Understanding of data Utilization of data Learning the trend from the data Identify the outliers Use of varieties of tools for analysis Step 4: Improve Desired performance Implementations of process controls Monitoring of improved process Comparing As is vs Improved performance Step 5: Control Re-define Re-visit Calibrate & Re-calibrate of improved process
4	Lean Six Sigma Tools	Understand each of these tools and where & when to use Visualization Pareto & Linear chart Process Capability FMEA Mind Mapping Kanban PDCA 5S Poka Yoke Choosing the right tools at the right stage
5	Lean Six Sigma at Various Business Unit	Implementing Lean Six Sigma at Various Business Units Case studies: Lean Six Sigma implementation

Expert

Veerasamy Samugaveloo

I hold Bachelor’s Degree in Economics from University Utara Malaysia (UUM). I am also a Certified Six Sigma Black Belt from General Electric Corporations (GE) with more than 20 years of industry experience. I had served large organizations such as General Electric (GE), ExxonMobil Retail in Asia, CBRE & 7 Eleven Malaysia in Facilities Management roles. I specialized in Project Management, Contract Management, Vendor Management, Change Management, Computerized Maintenance Management System (CMMS), Repair & Maintenance, EHS Train the Trainer, Lean Six Sigma Management & Customer Experience. Some of my key achievements include “Designed & Implementing full force CMMS for Maintenance Division in 7 Eleven Malaysia” and various engineering improvement projects through 6 sigma approach which includes Improving Car Wash Uptime in Australia, Reduce Product Changeover time, Improve Production Right First Time Start Up, Reduction in Ergonomics Related Incidents and etc. I was an active In house trainer during my tenure with ExxonMobil Retail. Some of the key training conducted includes Global Safety Passport, Operations of Critical Safety Devices, Harmonized Maintenance e-Manual, Hydrocarbon Control Practices (HCP), Fuel System Operations for Retails, Business Continuity Plan (BCP) for Facilities, Change Management Process and Complete Guide to Asset Management.