Shahnum Salleh
Shahnum Salleh, Principal of The Butler’s Touch, boasts a remarkable 32-year career marked by outstanding achievements within the luxury hospitality industry in Malaysia. His journey commenced with humble beginnings as a waiter at Shangri-La Hotels, where he exhibited unwavering dedication, discipline, efficiency, and an unparalleled passion for his craft. With these admirable attributes as his foundation, Shah ascended through the ranks, transforming from a waiter into one of the world's only two Chief Butlers recognized by the esteemed Magnums Butler Academy Australia, where he was honored with the prestigious 7 Star Diamond Award. This recognition stands as a testament to his exceptional commitment and skill within the profession. During his award ceremony, Shah was asked about the driving force behind his remarkable success, to which he responded, "I have always aspired to be the best." True to his words, he now stands among the elite Chief Butlers worldwide, having achieved the esteemed 7 Star Diamond Award. His unwavering dedication to excellence continues to set a high standard in the world of luxury hospitality. PERSONAL BUTLER EXPERIENCES - King Of Malaysia - Prime Minister of Malaysia - Her Royal Highness Queen Elizabeth, Queen of England - Prince Edward of England - Household Butler for President Zimbabwe - Sultan Hassanal Bolkiah from Brunei - President Nelson Mandela - Owner of Harvey Norman - Prince Abdullah, Prime Minister of Saudi Arabia - Prince Noor from Jordan - President of Indonesia - Tiger Wood, famous golf player and many more... HOTELS EXPERIENCES - Butler Manager at Genting Grand Hotel & Maxims Hotel - Chief Butler & Room Division Manager at Carcosa Seri Negara - Concierge Manager at Maya Hotel Kuala Lumpur - Chief Butler at Palace of the Golden Horses - Club Floor Manager at Istana Hotel - Floor Butler at Pan Pacific Hotel Kuala Lumpur - Waiter at French Fine Dining Restaurant, in room dining, barmen and butler in Shangri-La Hotel. AWARDS & CERTIFICATIONS - Best Top 10 Service Awarded by Domestic Tourism (1996) - The Best Top Management Performance Awarded by Palace of the Golden Horses (1998) - 7 Stars Diamond Pin Awarded by Magnums Butler Academy Australia (2019) - HRDF Certified Trainer Malaysia (2017) - Train-the-trainer from Magnums - World Cup Culinary & Hospitality Judges 2021- Gold Award Pin, FORBES Travel Guide IRD. PERSONAL BUTLER EXPERIENCE FOR WORLD CONFERENCES - G 15 (1997) - Asian Summit (1997) - G 15 (1998) - Commonwealth Games (1998) - World Golf Championship Man (1999) - Formula 1 (F1) (1999) - World Golf Championship Women (2001) - World Governor (2003) - Haj Conference (2003) - Nam Summit (2004) - World F1 Speed Boat - Handle & Lead Foot Ball World Cup Player from Saudi Arabia and Brazil - Lead VVIP for personalized service at LIMA Langkawi 2011-2023.