Serene's greatest passion is to share her knowledge and insights to maintaining and increasing the professionalism and competencies of an Organization’s Human Assets and to the HR Community.

Her hands-on experience in the corporate world has enabled her to impart her knowledge based not only on theory but also based on her own vast working experiences which ensure that you or your employees are able to relate better and able to apply the knowledge and skills to your workplace, immediately and effectively.

Serene Yap, a Human Resource Trainer and Consultant has been enthusiastically involved in all aspects of human capital development for more than 20 years. Serene holds an MBA in General Management, a certified NLP Practitioner by ISNS and a HRD Corp accredited Trainer.

Her industry exposure includes property development and management, retail, hospitality, manufacturing, oil and gas, construction sector and consultancy services.

During her professional career and as a trainer and consultant, many employees have attained great personal successes in their careers through her guidance, mentoring and coaching. In a similar manner, Serene envisioned to translate her KSA to enhance the competencies and professionalism of the HR Community.

List of companies benefited are Proton, Perodua, Power Root, Kossan, Hartalega, Econsave, Jaya Grocer, Mr DIY, Citylink, GDex, KPJ Health Care, Columbia Asia Hospital, Bucher Emhart Glass, A Star Glasstech, MAICSA, IFCA, NGA Human Resources, Symphony Corporate House, Davita, Broadcom, Naza Corporation, Bank Negara, Petronas, Boustead Petroleum, Telekom Malaysia, ARH Jurukur Bahan, The Raintree Club, MAVCOM, KLIA, Firefly, Parex Group, Mayshowa, Massimo, Naito-Asia, Malaysia Steel Works, MRT Corp, Multimedia University, Prosper Palm Oil, MMC Gamuda, Lion Properties, Mahkota Hotel, Mutiara Hotel, Celcom Timur (Sabah), Sabah Ports, Suria Capital Holdings, Lembaga Pemegang Amanah Taman-Taman Sabah, Borneo Housing Mortgage Finance Bhd, etc

Serene has successfully conducted the following Consultancy projects to enhance the agility and best practices of an organization.

·HR Audit and Process Improvement
·Developing or Revision of HR Policies & Procedures and Employee Handbook ·Retrenchment Planning and Execution
·HR Department Startup and HR Team Coaching

Over the years, Serene has developed and conducted many programs, some of which include Payroll Management, Applications of Employment Act, Sabah Labour Ordinance and Sarawak Labour Ordinance, Industrial Relations and Domestic Inquiry, Employment Laws in HR and Termination Procedures, Essential Competencies for Effective HRM, Critical HR Skills for Non-HR Managers, Behavioral-based Interview, Managing Performance, Absenteeism and Misconduct, Developing Effective HR Policies and Employee Handbook, Handling Employee Performance and Misconduct, Termination without Violating the Law, HR & IR Documentations and Procedures, Employment Laws and Documentations in HR.