This program is carefully designed to empower F&B and Hospitality Professionals with sufficient understanding of the ever-evolving world of wines and spirits. This course covers everything from the history and production of wines and spirits to current trends, with a special focus on understanding and working with your house brands. Participants will gain the skills needed to confidently recommend and serve the wines and spirits offerings of their establishment. By mastering the nuances of these beverages, they will be equipped to recommend and serve with confidence, delivering a service that enhances customer satisfaction and loyalty while driving business growth.
Methodology
The Art and Science of Wines and Spirits Program adopts a blend of theoretical knowledge with practical application. Through a series of structured lectures and focused role-playing exercises, we tailor the Interactive Practical Simulation element around your unique menu and wine offerings. Our expert trainer will then deliver the program to empower your team with the necessary skills to refine up-selling strategy, ensuring outcomes that is directly applicable in the workplace.
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No | Topic | Topic Description |
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1 | Introduction to Wines and Spirits |
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2 | The Wine Making Process |
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3 | Understanding Wine Varieties |
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4 | Wine Region Around the World |
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5 | Glassware and Their Uses |
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6 | Serving Wines and Spirits |
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7 | Wine and Food Pairing |
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8 | Wine Tasting Techniques |
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9 | Interactive Practical Simulation |
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10 | Up-Selling Wines and Spirits |
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