Performance Coaching

Introduction

Coaching, if used consistently and correctly, helps subordinates become more confident, more productive, more successful and more fulfilled. Effective Managers use Coaching to help guide or navigate subordinates to identify obstacles that are affecting their work performance and in the process, help identify solutions to those challenges.

Organization

Outcome

At the end of this program, participants will be able to:

- Learn the fundamentals of Performance Management Culture
- Conduct a basic analysis of performance problems
- Develop Coaching Language and Questions by Re-Engineering your Communication towards ownership
- Learn when to Coach and identify what a Coach actually does
- Identify the differences between Training, Coaching and Counselling
- Identify the qualities of a good Coaching Leader and demonstrate them
- Use effective Questioning Techniques / "Coaching Questions" and ask the right questions to engage staff into ownership and solution

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No Topic Topic Description
1 Coaching Fundamentals
  • Why Performance Problems Happen?
  • What is ‘Coaching?’
  • Why Coach?
  • When Do You Coach?
2 Communication
  • Coaching Language
  • Re-Framing Technique
  • CONSTRUCTIVE FEEDBACK:
3 Coaching Process & Questions
  • How To Start The Session
  • Step-By-Step GROW Question Samples
  • Asking For Commitment
  • Coaching Worksheet

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