Performance Coaching

Performance Coaching

Introduction

Coaching, if used consistently and correctly, helps subordinates become more confident, more productive, more successful and more fulfilled. Effective Managers use Coaching to help guide or navigate subordinates to identify obstacles that are affecting their work performance and in the process, help identify solutions to those challenges.

Organization

Diya Training & Development Consultancy Sdn Bhd

Outcome

At the end of this program, participants will be able to:

- Learn the fundamentals of Performance Management Culture
- Conduct a basic analysis of performance problems
- Develop Coaching Language and Questions by Re-Engineering your Communication towards ownership
- Learn when to Coach and identify what a Coach actually does
- Identify the differences between Training, Coaching and Counselling
- Identify the qualities of a good Coaching Leader and demonstrate them
- Use effective Questioning Techniques / "Coaching Questions" and ask the right questions to engage staff into ownership and solution

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No	Topic	Topic Description
1	Coaching Fundamentals	Why Performance Problems Happen? What is ‘Coaching?’ Why Coach? When Do You Coach?
2	Communication	Coaching Language Re-Framing Technique CONSTRUCTIVE FEEDBACK:
3	Coaching Process & Questions	How To Start The Session Step-By-Step GROW Question Samples Asking For Commitment Coaching Worksheet

Expert

Sunny Savinderjit Singh

Savinderjit Singh (or Sunny as he is commonly known as) is a professional with 27 years of LEADERSHIP experience from 4 industries, including 15 years as a professional CONSULTANT TRAINER in the training and consulting business. Sunny brings a wealth of working experience at both Strategic & Operational levels from the following 4 industries: 1. Hospitality Industry2. Petroleum and Logistics Industry3. Education Industry4. Training & Consulting (present) Throughout his illustrious career in all these industries, Sunny has acquired tremendous experience in people and organizational development at both operational and strategic levels which includes functions such as Human Resources, Policy-Making, Administration, Operations, Sales and Training functions. Upon leaving employment in 2006, Sunny embarked on his dream quest as a professional Consultant Trainer and founded Diya Training, a professional Sdn Bhd training and consulting company. Sunny's passion and knowledge for training and development has led him to formulate, design and deliver DIYA's very own signature Leadership, Culture-Building, Service, Sales, Strategy & Performance Improvement Programs for HODs, Execs, Supervisors and Non-Execs (top-down approach). Besides training, Sunny's PROJECT consulting experience include Balanced Scorecard & KPIs PROJECT, Performance Management & Appraisal PROJECT, Leadership Culture PROJECT and Culture Transformational PROJECT. Sunny's world class programs and facilitation skills have met with very high scores and approval ratings from leading international corporations, leading MNC companies (American, Japanese and European) and local public-listed companies all over Malaysia. This includes consulting work. In short, Sunny has conducted training and consulting work for 8 industries. Feedback received is nothing less than excellent! (Diya FB Page, Diya Website and up-coming HRDF Training Effectiveness. Sunny's trademark includes creating highly engaging and learning environment and at the same time equipping participants with practical step-by-step tools to apply back at the workplace. Sunny has conducted training & consulting work for 8 industries over the past 15 years. Sunny is a Certified Train The Trainer from PSMB and founder and Managing Consultant of Diya Training & Development Consultancy Sdn Bhd.