Certification in Hotel Industry Analytics (CHIA®)

Introduction

Hotel analytics have become an increasingly important skill for such professionals as revenue managers, general managers, corporate staff and research professionals. The Certification in Hotel Industry Analytics (CHIA) is the only hotel-related certification that recognizes the skill and knowledge that these professionals have and is offered in partnership with STR, the global source for benchmarking and forecasting data.

This globally-recognized professional credential validates your advanced knowledge in hotel industry analytics including foundational metrics, definitions, formulas and methodologies.

Who Should Attend

Property-level training director, training executive or department head at a hospitality company

Organization

Outcome

At the end of this program, participants will be able to:

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No Topic Topic Description
1 Hotel Industry Analytical Foundations

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2 Hotel Math Fundamentals, the metrics used by the Hotel Industry

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3 Property Level Benchmarking (STAR Reports)

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4 Hotel Industry Performance Report

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