English for Young Executives (EYE)

Introduction

This is a course that will coach you specifically on how to communicate effectively, using the right keywords to help to boost your confidence to speak with anyone. The aim of the course is to give participants a good general knowledge and understanding of the use of English at work, in business, and for personal development. This program will introduce specific business communication skills such as:

  • Conducting and contributing to meetings and negotiations
  • Giving presentations
  • Socialising (welcoming customers and making small talk)
  • Communicating effectively on the telephone
  • Corresponding effectively in business (emails, letters, and memos)
  • Understanding inter-cultural differences

This course will help the trainees in studying Business English using Executive Coaching methods. 

Outcome

At the end of this program, participants will be able to:

- Develop basic skills to deal with people in business situations
- Increase their knowledge of key business concepts worldwide
- Write and read basic business reports, faxes, and memos
- Expand vocabulary and learning some idioms related to general business situations

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No Topic Topic Description
1 Social Interaction
  •  Meeting & Greeting 
  •  Engaging in conversation and prompting 
  •  Conversational techniques 
2 Types of Business Communication
  • Telephone skills
  • e-mail skills
  • Text messaging
  • Making and changing appointments
  • Writing presentations 
3 Effective Interaction in Meetings
  • Chairing a meeting
  • Setting up agenda
  • Agreeing & disagreeing
  • 'Round the Table' wrap-up 
4 Negotiating
  • Planning & Preparing
  • Offer / Counter Offers
  • Prepone & Postpone
  • Closing / Walkaway
  • ZOPA
  • BATNA
5 Business Vocabulary & Terminologies
  • Business keywords
  • Business Idioms
  • Case studies

     

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