No |
Topic |
Topic Description |
1 |
Certification in Operational Excellence Capability Developer |
This module will cover:
- Introduction to the Program
- Program Details
- Program Schedule
- Mode of Deliver
|
2 |
What is Operational Excellence |
This module will Cover:
- Definition of Operational Excellence
- OEx Framework
- Efficiency Optimization through Effective Systems & Processes
- Why do companies adopt OEx
|
3 |
About Operational Excellence Capability and Capability Developer |
This module will cover:
OEx Capability establishes three elements for entire business which are;
i. Empowering Leaders using three approaches – competency assessment, organization structure & culture, job description
ii. Deploying Systems which has 5 development phase
iii. Automating Tools – its process and challenges in automation
|
4 |
Operating Model Lifecycle |
This module will cover:
- Deriving the Target Operating Model
- Balance of Efficiency and Effectiveness
|
5 |
Leading from the Middle |
This module will cover:
- Three types of influences that cause silos
- Managing conflicts and nailing the role
- Nature and causes of interpersonal conflict
|
6 |
System and Culture as Key Elements for OEx Change Strategy |
This module will cover:
- Manipulate and manage variables in the System and Culture for better result
- How does Mindset Influences Behaviors?
|
7 |
Business Value Chain, Differentiating Factors and Philosophy |
This module will cover:
- Constructing Value Chain
- Differentiation Factors in the Operating Model
- Asset Management/Maintenance Philosophy
|
8 |
Operating Envelope and Process Safety as Part of OEx |
This module will cover:
- Operational Excellence Management System
- Understanding Safe Operating Envelope & Its Practice
|
9 |
Building OEx Capabilities – Competency Matrix, Systems and Tools |
- How to identify which capabilities to be developed
- The process of developing capabilities
i. Conducting capability gap assessment for baseline
ii. Designing capability framework and closing the capability gap
iii. Continuous improvement in capability standards to keep up with the latest technology
- Institutionalized capabilities
|
10 |
People Competency |
This module will cover:
i. Step to identify competency
ii. Type of competency
- Building competency matrix
|
11 |
Systems for OEx Capability |
This module will cover:
- Operations Management System
- Management System Review (MSR)
|
12 |
Tools for OEx Capability |
This module will cover:
- Tools Management and manufacturing technologies
|
13 |
Analysis and Improvement of Process Towards Zero Noncompliance/Rejects |
This module will cover:
- Identification of process produces quality outputs
i. Organisation factor
ii. Operation factor
- Classification of products that do not meet the requirement
- Price of non-conformance
- Step to achieve process excellence and their challenge
|
14 |
Manpower Productivity |
This module will cover:
- Manpower productivity
- Measure performance with productivity
|
15 |
Analytics in OEx |
|