Security Awareness Program

Introduction

The Security Awareness Training program is designed to equip physical security guards with the knowledge and skills they need to effectively identify and respond to security threats in their environment. As critical elements in any comprehensive security strategy, physical security guards serve a vital role in safeguarding people, property, and assets. Their primary responsibility is to provide a visible, authoritative presence that deters criminal activity and unauthorized access while acting as first responders in the event of emergencies or incidents.

Unlike automated systems like alarms and CCTV cameras, security guards offer a human touch that can assess situations, make informed decisions, and take immediate action when necessary. This adaptability and quick decision-making are crucial in scenarios where timely intervention is required. The program highlights the importance of this human element in dynamic and high-pressure environments.

Tailored to meet the specific needs and regulations of different industries, the training covers essential topics such as access control, emergency response, threat assessment, and order maintenance. By going beyond basic observation, this program prepares security guards to handle complex responsibilities, including incident management and safeguarding the organization’s security protocols. The curriculum emphasizes practical, scenario-based learning, ensuring that guards are not only prepared to detect threats but also to take appropriate actions to neutralize them.

This training reinforces the critical role of physical security guards in maintaining a secure environment, fostering a culture of vigilance, and ensuring that they are equipped to perform their duties with professionalism, confidence, and a strong commitment to safety.

In-House Option: This program can be delivered in 2-4 sessions, allowing flexibility for shift staff. Click Get Proposal to request for a customised content that meet your team’s specific needs.

Safeguarding People, Property, and Assets!

Outcome

By the end of this program, participants will be able to:

- Understanding the Legal Framework: Participants will be able to explain the legal framework governing security guards in Malaysia, including the Private Agencies Act 1971, the Criminal Procedure Code (CPC), and guidelines from the Ministry of Home Affairs.
- Mastering Core Security Skills: Participants will demonstrate proficiency in core security operations, including patrolling, handling access control systems, and effective observation and reporting skills.
- Executing Emergency Response Protocols: Participants will be able to implement appropriate emergency response procedures, coordinating effectively with law enforcement and emergency services during incidents such as alarms, fires, or other emergencies.
- Applying Legal Boundaries to Apprehension: Participants will understand the legal limits of apprehension, including when and how to perform a citizen's arrest, ensuring actions are compliant with Malaysian law and respect the rights of individuals.
- Ensuring Ethical and Professional Conduct: Participants will adhere to the ethical responsibilities and professional standards expected of security guards, including respect for human rights, non-discrimination, and maintaining professionalism in all duties.
- Handling Evidence and Reporting: Participants will be proficient in the preservation of evidence and accurate incident reporting, following legal requirements for documentation and record-keeping
- Physical and Mental Resilience: Understand the importance of physical and mental resilience, applying techniques for stress management and maintaining composure in high-pressure situations.

Select to design your own content and request for a customized quotation

No Topic Topic Description
1 Overview of Security Guards in Malaysia

Legal Framework and Requirements

  • Legal Framework and RequirementsPrivate Agencies Act 1971.
  • Criminal Procedure Code (CPC) and its relevance to security guards.
  • Guidelines provided by the Ministry of Home Affair.

Role of the Ministry of Home Affairs

  • Oversight and regulation of security training programs
  • Accreditation of training institutions
2 Basic Training Requirements

Pre-Requisites for Becoming a Security Guard

  • Age, education, and physical fitness requirements.
  • Background checks and character verification.

Basic Training Modules

  • Duration and content of mandatory training courses.
  • Core topics covered (e.g., law enforcement, first aid, communication skills).
3 Core Skills and Competencies

Security Operations

  • Patrolling techniques and observation skills.
  • Handling access control and monitoring systems.

Emergency Response

  • Procedures for responding to alarms, fires, and other emergencies.
  • Coordination with law enforcement and emergency services.

Communication and Reporting

  • Effective communication skills, both verbal and written.
  • Importance of accurate incident reporting.
4 Apprehension by Security Guards

Understanding Apprehension

  • Definition and scope of apprehension for security guards.

Citizen's Arrest

  • Explanation of the concept of citizen’s arrest under Malaysian law.
  • Circumstances where a security guard can perform a citizen’s arrest (e.g., when witnessing a crime).
5 Legal Limits on Apprehension

When Can a Security Guard Apprehend?

  • The necessity of reasonable suspicion or evidence of a crime.
  • Situations where apprehension is not legally permissible.

Handling Apprehensions Legally

  • Use of reasonable force – what is permitted and what is excessive.
  • The importance of avoiding physical confrontations unless absolutely necessary.
6 Rights of the Person Being Apprehended

Understanding the Rights of Individuals

  • Right to be informed of the reason for apprehension.
  • Right to contact a lawyer or a relative.
  • Protection against unlawful detention or excessive force.
7 Legal Boundaries in Searches

What Security Guards Can and Cannot Do

  • Prohibition against invasive searches without explicit legal authority.
  • Restrictions on searching private areas (e.g., personal clothing, vehicles) without consent.

Dealing with Refusal to be Searched 

  • Legal options available if an individual refuses a search.
  • Importance of not forcing a search or escalating the situation
8 Specialized Training Programs

Advanced Training Modules

  • Topics such as anti-terrorism, cybersecurity, and crowd control.
  • Training for specific environments (e.g., airports, banks, corporate offices).

Use of Technology

  • Training on the use of CCTV, access control systems, and other security technologies.
  • Emphasis on staying updated with the latest security technology trends.
9 Physical and Mental Fitness

Importance of Physical Fitness

  • Physical fitness standards and exercises included in training.
  • Role of fitness in ensuring alertness and capability.

Mental Resilience and Stress Management

  • Training on handling stressful situations.
  • Techniques for maintaining composure under pressure.
10 Ethics and Professionalism

Code of Conduct

  • Ethical responsibilities of security guards.
  • Respect for human rights and non-discrimination.

Professionalism in Duty

  • Importance of appearance, punctuality, and reliability.
  • Building trust with the public and clients.
11 Handling Evidence and Reporting

Preservation of Evidence

  • Importance of properly securing and handling any evidence found during a search.
  • Chain of custody – maintaining the integrity of evidence.

Reporting the Incident

  • Legal requirement to report any apprehension or search to the relevant authorities.
  • Documentation Ethics and Professionalism and record-keeping best practices.
12 Consequences of Unlawful Actions

Legal and Professional Consequences

  • Potential legal liabilities for unlawful apprehension or search.
  • Impact on the security guard’s employment and the company’s reputation.

Avoiding Legal Pitfalls

  • Best practices to ensure compliance with the law.
  • Importance of ongoing legal training and awareness.
13 Case Studies and Scenarios

Real-Life Examples

  • Case studies of legal and illegal apprehensions and searches by security guards in Malaysia.
  • Lessons learned from these cases.

Role-Playing Scenarios

  • Training exercises on how to handle various apprehension and search situations

Expert

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