FUTURE-READY: Skills for a Changing Workplace

FUTURE-READY: Skills for a Changing Workplace

Introduction

In a changing workplace, the most important skills include adaptability, critical thinking, problem-solving, communication, collaboration, emotional intelligence, continuous learning, creativity, and leadership; essentially, the ability to quickly learn new skills, navigate uncertainty, work effectively with others, and be flexible in the face of change.

Adaptability has become an essential skill in today’s rapidly changing workplace. As industries and job roles evolve, employees who can quickly adjust to new technologies, processes, and work environments are more likely to succeed. The COVID-19 pandemic highlighted this, as organizations had to pivot rapidly to remote work and digital collaboration.

As the workplace continues to evolve, the skills and competencies required for overall success are changing. Adaptability, resilience, digital literacy, and effective remote work strategies are no longer optional but essential for thriving in the future workplace.

This corporate training program is fully customizable, allowing Training Managers and Learning & Development specialists to tailor the content based on their organization's priorities. Each module is structured as a standalone 1-day session, enabling flexibility in scheduling. Whether selecting a single session or a multi-day program, participants will engage in practical strategies, real-world applications, and interactive learning experiences. The goal is to equip employees with the confidence and skills to navigate workplace challenges, foster positive professional relationships, and drive innovation within their roles.

Outcome

At the end of this program, participants will be able to:

- Emotional Intelligence at the Workplace: Develop emotional intelligence to enhance self-awareness, communication, teamwork, and conflict resolution for professional success.
- Managing Workplace Politics: Navigate workplace politics effectively to build strong professional relationships and foster a culture of collaboration and fairness.
- Managing Workplace Bullying: Identify, prevent, and address workplace bullying to create a safe, inclusive, and respectful work environment.
- Managing Conflict in the Workplace: Apply conflict resolution strategies to minimize disputes, improve collaboration, and maintain a positive workplace culture.
Enhancing Creativity in the Workplace: Foster creativity and innovation to drive problem-solving, adaptability, and continuous improvement in the workplace.

Select to design your own content and request for a customized quotation

No	Topic	Topic Description
1	Emotional Intelligence at the Workplace	Introduction to Emotional Intelligence – Explore the impact of EQ on workplace success and career growth. The Four Branches of Emotional Intelligence – Understand how perception, reasoning, and emotion management influence professional interactions. Emotional Intelligence Competencies & Abilities – Learn self-awareness, self-regulation, motivation, empathy, and social skills for workplace effectiveness. Six Ways to Improve EQ – Apply proven strategies to enhance emotional intelligence in professional settings. Five Key EQ Skills for Workplace Success – Strengthen stress management, non-verbal communication, and conflict resolution through EQ.
2	Managing Workplace Politics	Understanding Workplace Politics – Identify the causes and impact of office politics on organizational culture. Organizational Dynamics and Political Navigation – Learn leadership strategies to manage and leverage workplace politics effectively. Minimizing Negative Workplace Politics – Implement techniques to reduce conflict and create a positive work environment. Embracing Workplace Politics Positively – Use emotional intelligence and strategic thinking to navigate office dynamics.
3	Managing Workplace Bullying	Understanding Workplace Bullying – Recognize different forms of workplace bullying and their consequences. Identifying and Addressing Workplace Bullying – Develop intervention strategies to mitigate bullying behaviors. Preventing Workplace Bullying – Establish preventive measures to foster a respectful workplace culture. Creating a Bully-Free Workplace – Implement policies and initiatives to promote a harassment-free environment.
4	Managing Conflict in the Workplace	Introduction to Workplace Conflict – Examine common causes and effects of workplace conflicts. Organizational Culture and Conflict Management – Learn leadership techniques to resolve conflicts while maintaining a positive work environment. Preventing Workplace Conflict – Apply proactive strategies to minimize tensions before they escalate. Conflict Resolution Techniques – Utilize emotional intelligence and negotiation skills to handle disputes effectively.
5	Enhancing Creativity in the Workplace	Fundamentals of Creativity – Explore the importance of creative thinking in problem-solving and decision-making. Innovation and Workplace Practices – Learn how to balance efficiency with innovative thinking to drive success. Nurturing Ideas and Solutions – Utilize brainstorming tools and creative techniques to generate new ideas. Effective Creative Thinking – Strengthen leadership and collaboration through structured problem-solving approaches.

Expert

Fabian Sidney Thomas

Fabian Sidney Thomas is a seasoned professional with over two decades of experience in Learning & Development (L&D), Human Resource Management, and Business Process Improvement. He holds a BA (Hons) in Business Studies with a specialization in Human Resource Management from Swinburne University of Technology, Australia. Additionally, he has completed several certifications, including the Certification IV in Workplace Training & Assessment and the Kaplan Professional Development Certification. Fabian's career spans multiple industries, having worked with renowned organizations such as AXA Affin Assurance, Sony (Malaysia) Sdn Bhd, and Telekom Malaysia. His extensive experience includes designing and implementing L&D programs tailored to the needs of various organizations, from employee orientation and graduate programs to specialized leadership and coaching sessions. In his most recent role as a Freelance Trainer, Fabian has been responsible for designing and facilitating customized L&D programs across different sectors, focusing on soft skills development. Previously, he served as the Business Process Improvement & Training Manager at Segi Value Holdings Sdn. Bhd., where he managed the development of various training programs, including graduate and management trainee programs, and led efforts to implement standard operating procedures (SOPs) and Kaizen training. Fabian has also worked as a Training Specialist at IOI Corporation Berhad, where he designed and facilitated training for the Sales and Plantation divisions, focusing on leadership, team bonding, and conflict resolution. With a deep understanding of organizational dynamics, Fabian has a proven track record of providing consultation and support in HR policy development and compliance. He has designed and delivered programs for both public and private sectors, including multinational clients, and has experience in areas such as coaching, mentoring, and client relationship management. His ability to engage and inspire employees has been a cornerstone of his success, particularly in the development of employee retention strategies and performance management systems. In addition to his professional expertise, Fabian is passionate about sports, particularly football, where he represented his school at the first XI level. He enjoys traveling, and his international exposure has enriched his understanding of diverse cultural contexts. With fluency in both Bahasa Malaysia and English, Fabian brings a culturally aware and adaptable approach to his work. His broad skill set, including proficiency in Microsoft Office applications, complements his rich experience in L&D and HR management, making him a valuable asset to any organization looking to foster growth, development, and change.