End-to-End F&B Outlet & Restaurant Setup Consultancy

Service Overview

This is a comprehensive consultancy service designed to guide investors, developers, and operators through the successful planning, setup, and launch of an F&B outlet or restaurant. From concept creation to operational readiness, we ensure every element—commercial, culinary, operational, and experiential—is aligned for profitability, efficiency, and long-term sustainability.

This service is ideal for new restaurant launches, hotel F&B outlets, café concepts, specialty dining, and franchise-ready models.

 1. Consultation Scope of Work

1.1 Concept & Business Planning

• Concept development (theme, positioning, target market)

• Menu direction & culinary concept alignment

• Brand personality, service style & guest experience definition

• Feasibility review & high-level financial viability assessment

• Pricing strategy & revenue model guidance

 1.2 Space Planning & Operational Design

• Kitchen workflow & back-of-house planning

• Front-of-house layout & service flow design

• Seating mix & capacity optimisation

• Operational SOP framework (FOH & BOH)

• Hygiene, safety & regulatory compliance advisory

 1.3 Menu & Culinary Advisory

• Menu engineering & cost optimisation

• Recipe standardisation framework

• Portion control & food cost management systems

• Supplier-friendly menu design

• Menu testing & refinement support 

2. Key Deliverables

• Concept & positioning brief

• Menu framework with costing guidelines

• Kitchen & service workflow recommendations

• SOP templates (FOH, BOH, service, hygiene)

• Staffing structure & manpower planning guide

• Pre-opening readiness checklist

• Opening & soft-launch support plan 

3. Procurement Advisory

(Advisory and coordination support – non-commission based unless agreed)

• Kitchen equipment specification & selection guidance

• Smallware, crockery, cutlery & glassware recommendations

• Supplier sourcing & comparison (ingredients, equipment, uniforms)

• Procurement timeline & budget alignment

• Liaison support with vendors, designers, and contractors

• Cost-efficiency and durability assessment for long-term operations

4. Training & Capability Development

4.1 Pre-Opening Training

• Service excellence & hospitality fundamentals

• Restaurant etiquette & professional conduct

• Menu knowledge & upselling techniques

• Kitchen operational discipline & hygiene practices

• Team coordination & communication

4.2 Management & Leadership Training

• Outlet leadership & supervisory skills

• Cost control & daily operational reporting

• Guest recovery & complaint handling

• Performance standards & productivity management

 4.3 Opening Support

• On-site pre-opening training support

• Soft-opening operational observation

• Live coaching & corrective action guidance

• Post-opening review & optimisation recommendations 

 5. Project Management & Timeline Support

• Phased project roadmap (Concept → Build → Train → Launch)

• Milestone tracking & readiness reviews

• Cross-stakeholder coordination support

• Risk identification & operational gap analysis

 Optional Add-On Services

• Branding & menu design coordination

• Franchise-ready SOP & replication model

• Mystery guest audit (post-launch)

• Ongoing operational advisory retainer 

Ideal Clients

• Hotel owners & developers

• First-time restaurant investors

• Café & specialty dining entrepreneurs

• Property developers & mixed-use projects

• Brands planning multi-outlet expansion