Understanding Performance Management

Understanding Performance Management

Introduction

Performance management system (PMS) is the holistic, integrated and systematic process of continually managing, improving, appraising and rewarding employee performance, in order to achieve an organization’s objectives. It is a strategic tool to improve a company’s performance BY improving people performance, in line with the organization’s strategy. An organization with a complete PMS, cultivates a HIGH-PERFORMANCE culture with shared expectations amongst the organization and its people.

Organization

Diya Training & Development Consultancy Sdn Bhd

Outcome

1. Learn why performance problems happen at the workplace and take proactive measures to reduce or prevent them
2. Identify critical responsibilities of a manager when it comes to performance management
3. Identify the difference between Performance and Behaviour
4. Identify what employees need from you foremost
5. Set and communicate clear expectations as a start to managing performance
6. Set and communicate clear and measurable Objectives to achieve clarity and focus of the company direction
7. Apply effective skills and principles of people motivation, to create a motivating culture
8. Develop an overall understanding and incorporate Performance Management System into your daily work practice and culture

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No	Topic	Topic Description
1	Introduction to Performance Management	Managing Performance Is a Culture Critical Responsibilities of A Manager Performance vs. Behaviour What is Performance Management?
2	The Performance Management Process & Application Tools	Phase 1 – Performance Planning
3	Phase 2 – Performance Execution	Phase 2 – Performance Execution
4	Phase 3 – Performance Review	Phase 3 – Performance Review
5	Phase 4 – Performance Appraisal	Phase 4 – Performance Appraisal

Expert

Sunny Savinderjit Singh

Savinderjit Singh (or Sunny as he is commonly known as) is a professional with 27 years of LEADERSHIP experience from 4 industries, including 15 years as a professional CONSULTANT TRAINER in the training and consulting business. Sunny brings a wealth of working experience at both Strategic & Operational levels from the following 4 industries: 1. Hospitality Industry2. Petroleum and Logistics Industry3. Education Industry4. Training & Consulting (present) Throughout his illustrious career in all these industries, Sunny has acquired tremendous experience in people and organizational development at both operational and strategic levels which includes functions such as Human Resources, Policy-Making, Administration, Operations, Sales and Training functions. Upon leaving employment in 2006, Sunny embarked on his dream quest as a professional Consultant Trainer and founded Diya Training, a professional Sdn Bhd training and consulting company. Sunny's passion and knowledge for training and development has led him to formulate, design and deliver DIYA's very own signature Leadership, Culture-Building, Service, Sales, Strategy & Performance Improvement Programs for HODs, Execs, Supervisors and Non-Execs (top-down approach). Besides training, Sunny's PROJECT consulting experience include Balanced Scorecard & KPIs PROJECT, Performance Management & Appraisal PROJECT, Leadership Culture PROJECT and Culture Transformational PROJECT. Sunny's world class programs and facilitation skills have met with very high scores and approval ratings from leading international corporations, leading MNC companies (American, Japanese and European) and local public-listed companies all over Malaysia. This includes consulting work. In short, Sunny has conducted training and consulting work for 8 industries. Feedback received is nothing less than excellent! (Diya FB Page, Diya Website and up-coming HRDF Training Effectiveness. Sunny's trademark includes creating highly engaging and learning environment and at the same time equipping participants with practical step-by-step tools to apply back at the workplace. Sunny has conducted training & consulting work for 8 industries over the past 15 years. Sunny is a Certified Train The Trainer from PSMB and founder and Managing Consultant of Diya Training & Development Consultancy Sdn Bhd.