Understanding Performance Management

Introduction

Performance management system (PMS) is the holistic, integrated and systematic process of continually managing, improving, appraising and rewarding employee performance, in order to achieve an organization’s objectives. It is a strategic tool to improve a company’s performance BY improving people performance, in line with the organization’s strategy. An organization with a complete PMS, cultivates a HIGH-PERFORMANCE culture with shared expectations amongst the organization and its people.

Organization

Outcome

1. Learn why performance problems happen at the workplace and take proactive measures to reduce or prevent them
2. Identify critical responsibilities of a manager when it comes to performance management
3. Identify the difference between Performance and Behaviour
4. Identify what employees need from you foremost
5. Set and communicate clear expectations as a start to managing performance
6. Set and communicate clear and measurable Objectives to achieve clarity and focus of the company direction
7. Apply effective skills and principles of people motivation, to create a motivating culture
8. Develop an overall understanding and incorporate Performance Management System into your daily work practice and culture

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No Topic Topic Description
1 Introduction to Performance Management
  • Managing Performance Is a Culture
  • Critical Responsibilities of A Manager
  • Performance vs. Behaviour
  • What is Performance Management?
2 The Performance Management Process & Application Tools

Phase 1 – Performance Planning

3 Phase 2 – Performance Execution

Phase 2 – Performance Execution

4 Phase 3 – Performance Review

Phase 3 – Performance Review

5 Phase 4 – Performance Appraisal

Phase 4 – Performance Appraisal

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