Jeffro has impacted over 15,000 individuals locally and internationally through speaking, training, facilitation, and coaching. His high energy and vulnerability delivery engages and inspires the audience to open up and be involved throughout the session.

Jeffro specializes in emotional management and people management which are vital in leadership to boost productivity and increase performance. His specialty also includes stress management, mental resilience, managing difficult conversations, mastering presentation, and team agility in collaboration.

A former corporate consultant with over 10 years of experience, he has collaborated with all levels of management in the IT and financial services sector (mainly in banking, and insurance). In his service, he was involved in customer service, retail sales, consulting, management, and training. His mission is to help professionals to foster fulfilling experiences and relationships, and become well-trusted, well-liked, and well-respected leaders at work and in life.

His esteemed partners and clients include renowned organizations EY, Touch ‘N’ Go, ACCA, Coca-Cola, IQI Global, Great Eastern, Petronas, Lexus Malaysia, and Mazda Malaysia.

Training, Speaking and Coaching
• Certified HRDF Trainer
• Certified Emotion Engineer, Aquera Asia
• Certified Neuro-Linguistic Programming (NLP) Practitioner, American Board of NLP
• Certified Professional Scrum Master, Scrum.org<
• Author of Defuse Conflict in 60 Seconds
• Author of 14 Powerful Phrases to Empower People

Education and Qualification
• Double Degree for BSc (Hon) in Information Technology, Asia Pacific University of Information Technology and Staffordshire University
• The Star Education Scholarship Recipient
• Top Student Award with SPM 11 As